Day 193 - Get Out of the Clams

Core Idea

  • Miscommunication often comes from speaking at different levels of abstraction

Key Framework: Altitude Levels

  • Cloud → High-level vision or strategy
  • Kite → Major processes or capabilities
  • Sea → User-level goals (ideal for most discussions)
  • Fish → Supporting tasks or sub-functions
  • Clam → Detailed implementation (lowest level)

Key Points

  • Teams frequently talk past each other without realizing it
  • One person may be focused on strategy while another is deep in details
  • This mismatch creates confusion, not necessarily disagreement
  • Naming the level of conversation helps realign communication
  • Adjusting “altitude” improves clarity and efficiency

Takeaways

  • Before solving a problem, align on the level of discussion
  • Most productive conversations happen at the “sea” level
  • Avoid jumping into “clams” (details) too early
  • Awareness of abstraction levels reduces friction

Notable Lines / Concepts

  • “Teams often talk past each other.”
  • “Name the altitude to change the conversation.”
  • “Get out of the clams.”